Referral management
Capture incoming demand, status, evidence and responsible teams.
A Vertergi Group productDischarge and patient-flow coordination
CareFlow
Coordinate discharge and care transitions across organisational boundaries.
Give teams a shared operational view of referrals, actions, capacity, escalation and out-of-hospital coordination.
One viewof pathway activity
Role-basedteam access
Traceableactions and escalation
Configurablelocal workflows
Operational coordination
Help teams act on the same current information.
CareFlow supports coordinated work across health, care and provider teams without removing professional ownership of decisions.
Pathway coordination
Maintain shared progress across discharge and onward-care activities.
Tasks and escalation
Track actions, dependencies, delays and accountable owners.
Provider collaboration
Support controlled information exchange with delivery partners.
Capacity awareness
Bring relevant availability and operational constraints into planning.
Reporting
Identify bottlenecks, exceptions, ageing work and operational trends.
Working pathway
From referral to a coordinated transition.
A configurable workflow supports local operating models and can connect with surrounding clinical and operational systems.
Receive
Create or import the referral and supporting evidence.
Coordinate
Assign actions, manage dependencies and communicate across teams.
Resolve
Escalate delays and record accountable decisions.
Transition
Complete the pathway with a traceable handover and outcome.
Professional ownershipDecisions remain with accountable teams.
Minimum necessary accessPermissions support appropriate information sharing.
Integration-readyConnect with EPR and operational systems.
Audit trailRetain action and decision history.
Evidence and assurance
Designed for governed operational use.
Implementation combines information governance, clinical-safety responsibilities, controlled access and service support.
✓ Role-based access and audit history
✓ Information-governance and retention controls
✓ Clinical-safety documentation where applicable
✓ Implementation, training and go-live support
Talk to our team
Bring us a discharge or coordination challenge.
We will demonstrate how CareFlow can reflect the pathway, teams, escalation rules and systems already in place.