Access & referral
Referral, patient and professional portals, records, forms and documents.
Configurable healthcare and social care workflow management
Connecting healthcare and social care workflows.
Care Banking helps Integrated Care Boards, local authorities, acute hospital trusts, community trusts and mental health trusts manage complex pathways internally and across organisational boundaries. Use the platform to coordinate an entire pathway or integrate selected workflows with the systems you already have.
Peopleat the centre
Health & social careconnected services
Paymentscontrolled and traceable
Care Banking brings the three together—integrating people, payments, and health and social care services around one accountable journey.
G-Cloud 14ISO 27001ISO 9001ISO 14001Cyber Essentials PlusNHS DSP ToolkitDCB0129 / DCB0160
Connecting care
Bring the parts together. Transform the whole.
From hospital discharge and mental-health pathways to community, social care, complex care and mandatory services such as AACC, Care Banking can manage an end-to-end journey or add new governed workflows around your existing systems.
The configurable platform
Build the workflow your service needs.
Combine health and social care records, forms, tasks, approvals, communications, providers, contracts, finance and reporting. Adopt the whole platform or the workflows that close gaps in your existing estate.
Hospital & discharge
Discharge planning, patient flow, transitions and out-of-hospital coordination.
Mental health
Section 117, reviews, appeals and multidisciplinary workflows.
Community & complex care
Assessment, case coordination, commissioned support and continuing care.
Market & delivery
Brokerage, provider markets, packages, contracts and service oversight.
Finance & intelligence
Approvals, invoices, payments, operational reporting and Power BI.
Products and specialist services
A platform and product family for modern care operations
Start with the configurable Care Banking platform, implement a mandatory service such as AACC, or select specialist products that integrate with your existing estate.
01
All-Age Continuing Care
End-to-end AACC covering referral, assessment, approvals, commissioning, finance, review and reporting.
Explore AACC ↗02Personal Health Budgets
Personal health budgets, personal budgets, approval workflows, virtual-wallet and payment-card options.
Explore PHB ↗03CareFlow
Discharge planning, patient flow and out-of-hospital coordination.
Explore CareFlow ↗04Care Capture (AVT)
Ambient voice technology for assessments, MDTs, panels and resolution meetings—with professional review.
Explore Care Capture ↗05Data migration
Transformation, data-quality assurance, matching, merging, archive control and governed cutover.
Explore migration ↗06Integration services
Interfaces, APIs and workflow connections across clinical, operational, financial and legacy systems.
Explore integration ↗07AI, automation and intelligence
Governed reporting, scheduling, workflow assistance, business intelligence and Power BI services.
Explore AI services ↗08AI Appeals Management
Organise evidence, chronology, issues and correspondence; support professionally reviewed draft responses.
Explore appeals ↗Applied AI, automation & intelligence
Reduce administration. Keep professionals in control.
Care Banking applies AI to high-volume administrative work across care services—helping teams capture evidence, organise complex cases, manage workload and turn operational data into usable intelligence.
Care Capture · AVT
Securely transcribe and structure assessments, MDTs and panels into professionally reviewed records, actions and documents.
AI Appeals Management
Organise evidence, chronology, issues and correspondence to support consistent, professionally reviewed case preparation.
Scheduling & workflow assistance
Support caseload planning, review scheduling, reminders, task preparation and controlled workflow automation.
Reporting & intelligence
Combine operational reporting, Power BI, configurable templates and governed natural-language access to service information.
Human accountabilityProfessionals review and remain accountable for every final record and decision.
Evidence and provenanceSource material and the origin of generated content remain traceable.
Clinical safetyDeployment is supported by DCB0129 and DCB0160 responsibilities.
Information governanceAccess, retention, storage and deletion are governed for each deployment.
243,718live patient records
7,577registered care providers
1.84mclinical documents
£4.09bninvoice value processed
1.63minvoices processed
102,487invoices in 12 months
Implementation & data migration
Turn fragmented legacy data into one trusted, continuous record.
Care Banking has consolidated seven independent healthcare databases into one governed platform—transforming and assuring data, merging duplicates, reconstructing continuous histories and resolving historic data issues before go-live.
Consolidate with lineage
Map, transform and refactor structured data and linked documents while retaining source systems, original keys and a complete audit trail.
Match and merge
Identify duplicated people and records across databases, merge them safely and create one continuous longitudinal history.
Repair and assure
Find historic inconsistencies, broken links and quality exceptions; repair or govern each issue through clinical, financial and data-owner validation.
Retain, archive and dispose
Separate active and archive records, then manage retention, secure archiving or authorised disposal in line with the NHS Records Management Code and local policy.
7independent databases consolidated
3–7trial migrations before cutover
~12 hrstypical final cutover
5 daysHertfordshire final production migration
A typical implementation is 7–12 weeks, depending on scope, source-data readiness and customer assurance. The five-day example relates to a final production migration of two differently structured legacy databases.
Support from mobilisation to adoption
A dedicated Implementation Manager coordinates data owners and suppliers, with role-based training, super-user and provider sessions, UAT support, go-live hypercare, recorded guidance and transition to ongoing support. Where incumbent assistance is limited, we can work through ICB-authorised exports, APIs or controlled database and file access.
Customer evidence
Case studies available on request.
We maintain multiple customer and delivery case studies covering outcomes, implementation and adoption. These are representative examples; further case studies are available. Contact us for the evidence most relevant to your service, procurement or transformation programme.
Care pathways & personalisation
AACC benefits, Personal Health Budgets, personal budgets, virtual wallets and discharge-management services.
Applied AI & appeals
AI-assisted transcription and structured records, assessment support and appeals-management workflows with professional oversight.
Payments & market management
Payments, invoice controls, provider and market management, dynamic purchasing and commissioning workflows.
Rapid & complex migrations
Rapid production migrations and complex consolidation—including seven independent databases transformed into one governed platform.
Evidence & assurance
Designed to make due diligence easier
Current certificates, policies, clinical-safety material and tender-ready evidence in one clear library.
/NQA-ISO-27001-Logo-UKAS.jpg){kind=logo}
ISO/IEC 27001
NQA ISO 27001:2022 recertification audit completed 2 June 2026 · zero major and zero minor nonconformities.
/NQA-ISO-9001-Logo-UKAS.jpg){kind=logo}
ISO 9001:2015
NQA certificate 193422 · valid until 20 July 2027.
/NQA-ISO-14001-Logo-UKAS.jpg){kind=logo}
ISO 14001:2015
NQA certificate 193423 · valid until 20 July 2027.
The NQA certifications and NHS DSP Toolkit publication are recorded in MCB Software Services Ltd, the former name of Vertergi Group Ltd.
✓
✓Cyber Essentials PlusCertificate c56a1b97-0661-4bc4-af7c-3e9879a2d2dd · recertification due 19 December 2026.
NHS Data Security and Protection ToolkitStandards Exceeded · 2025–26 assessment published 15 June 2026 · organisation code 8JR16.
✓
MHRACare Capture is manufacturer self-declared as Class I medical-device software and registered with the MHRA. Application reference 2026021001464284 · confirmation dated 11 February 2026 · registered description: “Home healthcare information system application software” (GMDN Code 44081).
GOVERNED HEALTH TECHNOLOGY
Clinical Safety & Risk Management
Product risk assessments, hazard logs and clinical safety documentation support DCB0129 responsibilities; deployment teams are supported with DCB0160 responsibilities.
Open the Trust & Assurance Centre ↗Start a practical conversation
Bring us your pathway, migration or assurance requirement.
The organisation behind the product
UK delivery. European engineering. One accountable Group.
Care Banking is the principal healthcare and social care platform of Vertergi Group Limited, combining UK delivery and governance with specialist engineering and research capability in Spain.
Vertergi Group Limited · United Kingdom
Vertergi Limited · United Kingdom
Talos4Tec S.A. · España
Talos4Tec S.L.–CareBanking was recognised in the APTE Top 100 Startups programme from the Tenerife Science and Technology Park.
Work with us
A local conversation, backed by Group capability
Talk to us about a healthcare or social care pathway, procurement requirement or evidence request. We work across the United Kingdom and Europe.
Cambridge
The Guildhall, Market Square, Cambridge, CB2 3QJ, United Kingdom
London
Alphabeta Building, 18 Finsbury Square, London EC2A 1AH, United Kingdom