Evidence intake
Collect and classify relevant records, correspondence and supporting documents.
A Vertergi Group productEvidence-led support for appeals workflows
AI appeals management
Bring evidence, chronology and actions into one controlled appeals workflow.
Support teams to organise records, identify issues, manage correspondence and prepare professionally reviewed draft responses.
One chronologyacross source evidence
Structuredissues and actions
Human approvalfor every response
Auditablesources and revisions
Appeals workflow
Reduce administrative effort without automating accountable decisions.
AI Appeals Management helps organise complex material and prepare drafts. It does not provide legal advice or determine the outcome of an appeal.
Chronology
Build a reviewable timeline linked back to source evidence.
Issue management
Structure grounds, questions, gaps, owners and required actions.
Correspondence tracking
Maintain requests, responses, deadlines and status.
Drafting support
Prepare source-linked draft summaries and responses for professional review.
Management reporting
Monitor volumes, ageing, deadlines, themes and operational exceptions.
Controlled process
From incoming appeal to approved response and complete record.
The workflow preserves source evidence, accountable ownership and revision history throughout.
Register and gather
Create the appeal record and assemble authorised source material.
Structure and analyse
Organise chronology, issues, evidence gaps and required actions.
Draft and review
Prepare source-linked drafts for professional and legal review where required.
Approve and close
Issue only approved correspondence and retain the complete audit trail.
No automated outcomeThe service does not decide or adjudicate appeals.
No legal adviceOutputs support—not replace—qualified review.
Source linkageMaterial statements remain traceable to evidence.
Deadline controlOwners, due dates and escalation remain visible.
Evidence and assurance
Designed for defensible, reviewable administration.
The service combines controlled access, source traceability, human approval and documented AI limitations.
✓ Role-based access and complete revision history
✓ Source-linked draft outputs
✓ Human approval before external communication
✓ Responsible-AI, information-governance and security controls
Talk to our team
Show us the current appeals process and evidence burden.
We can map intake, review, correspondence, deadlines and reporting, then demonstrate a controlled workflow around the team.